Most people arrive able to describe the day it changed rather than the fault behind it: something worked, now it does not, and the list of things it might be is the entire difficulty. Deciding which one takes an hour of somebody reading evidence, not a better description from you.
You can say what you noticed and not what caused it. A page that used to load, a message that stopped coming, an account behaving oddly for one person and correctly for everybody else. Each explanation you have read sounds plausible, none of them rules the others out, and the app offers no error worth typing into a search box.
One fault wears several faces and several faults wear the same one. A value absent in production, a rule nobody turned on, a page kept by a cache and handed to the wrong visitor: all three can present as a screen that is empty for some people and perfect for you. A symptom is the last event in a chain, which makes it the weakest available evidence about where that chain began.
Four readings, each chosen for what it eliminates. A host's log for one failed request either names the absent thing, which settles an error that appears only once deployed, or shows nothing arriving, which moves the fault in front of your application. The files your domain serves either hold something credential-shaped, making rotation the first job of the day, or clear an exposed key off the list. Table rules part a database a stranger can read from your own queries fetching the wrong customer's row. One watched submission tells a lost enquiry from a session that drops or belongs to somebody else. Counting settles the last two: how often a failure has returned, and how long a route answers unchecked.
Whichever of them it turns out to be, and you know which before spending anything on the repair: the findings name the cause, the file or the setting it lives in, and what changing it will affect. One of the eight is a rotation worth beginning the same day and others are an afternoon of configuration, so the order of the work is part of what you are told. Nothing is repaired on a guess, and the findings are yours to take elsewhere.
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You send a link, a repo, or both. We reproduce the problem, read the code, and record a short walkthrough: what's broken, why it broke, and what it takes to fix. You get written findings and a fixed quote.
Book my auditPriced after the audit
Scoped from the audit and agreed before anything starts. We fix the cause rather than the symptom, and hand back something maintainable, with a written note on what changed and why.
Nobody can price this honestly before seeing the code. The audit is what makes a firm number possible.
The audit is a fixed price and you know it before you pay. Everything after it is quoted from what the audit actually found, and you approve the number before any work starts.
What we can show you is who does the work, what it costs, and how well we already know the failure you are staring at.
This is run by a small web agency. The person who records your audit is the person who does the fix, so you're not being routed to an anonymous bidder.
$199$349promo
Plenty of people take the findings and do the work themselves, or hand them to their own developer. That is a fine outcome and nothing is bundled to stop it.
Book my auditYou approve a number before work starts. If the job turns out harder than we estimated, that's ours to absorb, not a change order.
Security is the part an AI builder is quietest about. None of these stop the app working, which is exactly why they ship.
If you recognised your own problem somewhere above, that is the point. The audit is where you find out which one it actually is.
$199$349promo
One fixed-price audit at $199 instead of $349. A video walkthrough, written findings and a firm quote on what it takes to fix.